The untold story of Snapchat what make millionaires and a Ghost that Haunts Mark Zuckerberg part seven
Snapchat: The Ghost That Haunts Zuckerberg. Part seven
How Snapchat makes money.
It sounds absurd to
say, but even though Facebook had offered to buy Snapchat for around 3 billion dollars,
Snapchat still essentially had zero revenue and no proven business model. They’d
been funding all of their expansion with the money they’d received from
investors. Snapchat’s perceived value came from the fact it had over a hundred
million active users, which surely could be monetized at a later point - Snapchat
just hadn’t figured out exactly how yet. To be fair, monetization hadn’t been
the priority, the focus had been growing as quickly as possible, and filling the
platform with ads could have hurt that.
But by 2014,
Snapchat was spending over 100 million dollars a year, and Evan was keen to prove
that Snapchat had a sustainable business model. So they began testing ways to
make money, like letting users pay 99 cents to replay a Snapchat message from a
friend. They also tested out a feature called Snapcash, where friends could
send money to each other in the app.
But the big money
was always going to come from advertising - the only problem is Snapchat’s ad
platform was extremely basic and expensive compared with Google or Facebook
ads. Plus, Snapchat had nowhere near the same kind of in-depth data about its
users, so it couldn’t offer advertisers the same level of targeted advertising
or analytics. To make things worse, Evan personally rejected some ad campaigns that
he didn’t like or that he thought users wouldn’t like. He wanted ads to feel
more like content, which meant advertisers had to create new original ads
exclusively for Snapchat. But, despite all those drawbacks, Snapchat did have one
big advantage: it was one of the best ways for advertisers to reach a younger
demographic, a demographic they couldn’t easily reach anymore with TV or
Facebook. Kids and teenagers had their attention on Snapchat, which meant
advertisers were willing to throw money at Snapchat ads to try and reach them.
And as Snapchat expanded its advertising services further, offering special
campaigns like branded filters and lenses, the ad revenue started rolling in.
Meanwhile, Facebook
continued to try and imitate Snapchat to try and win back younger users for themselves.
Since their Snapchat clone called Poke had failed, they tried a new app called Slingshot,
which was similar but had a twist that you had to send a picture before you
could open the picture you’d received. But, it felt forced and unnatural, and
never caught on. But as well as making new apps, Facebook tried integrating Snapchat
features into their existing apps, like adding face filters into their camera
just like Snapchat, and adding the stories feature on Facebook, Messenger,
WhatsApp, and Instagram. And with that last one, they struck gold.
Instagram Stories
really caught on. By the middle of 2017, it was getting 250 million daily
active users, far higher than the 166 million daily active users on Snapchat
Stories.
Even though the
feature was essentially a clone of Snapchat, Instagram simply had more users,
and thus Instagram was used more. At long last, Facebook had succeeded at
copying Snapchat.
Not long after,
Kylie Jenner infamously tweeted ‘Does anyone else not open Snapchat anymore? Or
is it just me’ - this led to Snapchat stock losing 1.3 billion dollars.
Some wondered if this
was the beginning of the end for Snapchat. And yet, if you look at what
Snapchat is actually working on right now, this could in fact just be the
beginning.
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